Solana Gold Organics

WEBSITE POLICIES, TERMS AND CONDITIONS

 

BILLING, SHIPPING AND RETURNS

The Solana Gold website will automatically calculate and charge shipping costs to your location.  Most orders will ship within two business days.  Orders are shipped from ldSebastopol, CA.  Orders are not processed or shipped on Saturday or Sunday.  All orders are packed securely and sent via UPS.  Tracking information can be provided on request. 

We cannot guarantee when an order will arrive.  Any shipping or transit time offered by Solana Gold Organics or other parties is only an estimate. Please contact the Solana Gold Organics office at (707) 829-1121, Monday through Friday, 9 AM to 5 PM Pacific Time, if you have any shipping policy questions or concerns.

Returns will be accepted within 30 days from the original date of purchase.  Customer pays return shipping costs to Sebastopol CA.  When return is received in good condition, the full purchase price of the order including shipping cost will be refunded only to the customer credit card used for the original purchase. Refunds will not be sent to any other credit card or bank account, or paid by check or cash.

Incorrect products in your order may also be exchanged for the correct products.  Customer pays return shipping costs to Sebastopol CA.  After the return is received in good condition, we will ship the replacement products to you at no cost to you.

In the rare case when a product is damaged during shipping, do not attempt to return it. Please contact the Solana Gold Organics office at (707) 829-1121, Monday through Friday, 9 AM to 5 PM Pacific Time to arrange for replacement product(s) to be sent at no cost to you.

PRIVACY

 

Right to be forgotten: You may terminate your Solana Gold Organics account at any time.  You may also contact us to request that we permanently delete your account and all the data associated with it.

Right to object: At any time, you may opt out of the inclusion of your data in our website usage statistics by requesting that you want this data excluded.

Right to rectification:  You may access and update your Solana Gold Organics account settings at any time to correct or complete your account information. You may also contact Solana Gold Organics to request access, corrections, amendments or deletion of any of your information we have stored.

Right of access:  This privacy policy describes what personal data we collect and how we use it.  If you have specific questions about particular data you may contact us at any time for further information.

Right of portability:  We will export your data to a third party at any time upon your request.

 

COPYRIGHT AND TRADEMARK NOTICE

All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Solana Gold Organics Copyright © 2018, ALL RIGHTS RESERVED